National Board of Medical Examiners
  • Philadelphia, PA, USA
  • Hourly
  • Full Time


The National Board of Medical Examiners (NBME) is an independent, not-for-profit organization that provides high-quality examinations for the health professions. Protection of the health of the public through state-of-the-art assessment of health professionals is the mission of the NBME, along with a major commitment to research and development in evaluation and measurement. The NBME was founded in 1915 because of the need for a voluntary, nationwide examination that medical licensing authorities could accept as the standard by which to judge candidates for medical licensure. Since that time, it has continued without interruption to provide high-quality examinations for this purpose and has become a model and a resource of international stature in testing methodologies and evaluation in medicine. Although the NBME's mission is centered on assessment of physicians, it encompasses the spectrum of health professionals along the continuum of education, training, and practice and includes research in evaluation as well as development of assessment instruments. The NBME has nearly 500 employees and is located in Philadelphia's University City neighborhood, home to some of the country's most esteemed universities, nonprofit research institutes, and research and teaching hospitals.

POSITION OVERVIEW (Project Employee-Senior Training & Instructional Design Specialist-Approximately 1 Year with Benefits)

This position is a project role and will be approximately 1 year in length with anticipated end date of December 31, 2019. The Senior Training & Instructional Design Specialist will be joining a project already underway and will be shared across Professional Services (PS), Test Development (TD), and PS Infrastructure. Primary responsibilities will be to support documentation for Surpass and Customer First. This position will create user system documentation, training materials, job aids, etc. for new systems and collaborate with stakeholders and QA analysts to support smooth transition of new system to end-users both internal and external to NBME.  


  • End User Training and Performance Support: Applies instructional design and performance support best practices to analyze needs and develop appropriate performance support interventions for new applications. Plans, designs, and conducts user training. Provides routine operational support and support during the transition to new system or process.
  • Information Management and Documentation: Creates documentation and other performance support assets (e.g., training materials, job aids, videos, multiple-modality documentation) for new systems. Shares, with other team members, responsibility for maintenance of existing systems documentation. Works with SME content authors in TDS where needed to enhance usability and effectiveness of documentation they author. Shares, with other team members, administrative duties for TDS unit intranet (SharePoint collection). Develops custom SharePoint solutions as needed.
  • System Quality Assurance and Support: Collaborates with stakeholders, and business and quality assurance analysts to support the smooth transition of new systems to TDS users. Participates in system testing; reports, monitors, and tracks issues to resolution. References user-centered design principles to provide feedback for new application design, suggests user interface changes where appropriate. Collaborates with other units and external vendors in the research, design and /or testing of new technology and software.
  • Project Collaboration: Represents TDS users/stakeholders effectively in collaborations with IT software development teams; monitors work plans of assigned projects to ensure requirements are addressed; makes recommendations regarding decision points/scope; identifies, reports, and tracks project issues.


  • Research, design, develop, and suggest new and/or revise existing training programs in order to enhance employee knowledge, skills, and competencies required to support and or meet company goals, initiatives, and objectives. Delivery of training in person, including large audiences, or web based.
  • Assess learning/training needs through surveys and interviews with employees; conducting focus groups, consulting with leaders.
  • Translate learning needs into effective training experiences supporting core competencies.
  • Update materials in a variety of formats, including facilitator/instructor-led/classroom, e-learning, virtual classroom (webinars/live meetings), and self-directed using active training and Adult Learning principles, procedural guides, instructional videos and visual aids

REQUIREMENTS Skills and Abilities

  • Minimum of 5 - 10 years' experience in learning and development, adult education, or similar discipline. Strong instructional design experience for all levels of learners, from onboarding to leadership.
  • Minimum of 2 years of In-person and online facilitation and training experience with all levels of learners.
  • Excellent interpersonal and communication skills including the ability to "translate" technical information into user readable information.
  • Experience with eLearning, LMS, Help authoring tools and graphic design
  • Ability to learn and apply new technology quickly.
  • Strong attention to detail and problem solving skills in an always changing environment.


  • Ideal candidate will have a minimum of 5 years' experience in learning and development, adult education, or similar
  • Strong instructional design experience for all levels of learners, from onboarding to leadership.


  • Bachelor's degree in a related field or equivalent experience, Bachelor's strongly preferred.


  • Not Required but Preferred:  Professional Certificate in Instructional Design preferred.


  • The NBME is an equal employment employer as defined by the EEOE.
National Board of Medical Examiners
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